EpicHR™ FAQs

Explore our comprehensive FAQ section to find answers to your queries about our EPIC solutions and services. Whether you're interested in our software offerings or need support for your IT needs, we have you covered.

  • What is EpicHR™?

    EpicHR™ is a cloud-based Human Resource Management System (HRMS) designed to automate HR tasks such as time tracking, leave management, payroll, recruitment, and analytics.



  • Who can use EpicHR™?

    It is ideal for small to medium-sized businesses (SMBs) looking to streamline HR processes efficiently.



  • Is EpicHR™ cloud-based?

    Yes, EpicHR™ is exclusively cloud-based, allowing businesses to access HR tools remotely without on-premise installations.



  • How does EpicHR™ improve HR efficiency?

    By automating time-consuming tasks (e.g., attendance tracking, leave requests, payroll), it reduces manual work and improves accuracy.





  • What are the key features of EpicHR™?

    • Core HR: Employee profiles, attendance, leave & document management
    • Staff Self-Service: Employees can view info, request leaves/documents
    • Recruiting: Job posting, candidate tracking, interview scheduling
    • Payroll Integration: Eliminates duplicate data entry, ensures compliance
    • Appraisals: Custom KPI tracking, self & supervisor evaluations
    • Training: Course dissemination, employee upskilling
    • Analytics: Real-time HR insights for better decision-making

  • Can employees access their own data?

    Yes, the Staff Self-Serve portal allows employees to view personal info, submit leave requests, and manage documents.





  • Does EpicHR™ support payroll processing?

    Yes, its Payroll Integration module syncs with attendance and leave data to automate payroll calculations, reducing errors.





  • How does the Recruiting module work?

    HR teams can create job postings, track applicants, score candidates, and schedule interviews—all within the platform.





  • Can managers track employee performance?

    Yes, the Appraisals module lets supervisors set KPIs, evaluate staff, and analyze departmental performance trends.





  • Does EpicHR™ offer training management?

    Yes, the Training module allows HR to distribute courses, track progress, and upskill employees efficiently.





  • What kind of HR analytics does EpicHR™ provide?

    The Analytics module offers real-time insights on employee performance, attendance trends, leave patterns, and departmental efficiency.



  • Can I generate custom reports?

    Yes, EpicHR™ provides automated reporting for HR metrics, compliance, and workforce planning.



  • Is training required to use EpicHR™?

    The system is user-friendly, but onboarding support is typically available for HR teams and employees.



  • How does EpicHR™ save time for HR teams?

    By automating manual tasks (leave approvals, payroll, recruitment), HR can focus on strategic decisions rather than admin work.




  • Does EpicHR™ help with compliance?

    Yes, features like automated payroll, attendance tracking, and document management help maintain regulatory compliance.



  • Can EpicHR™ improve employee engagement?

    Yes, through self-service tools, training opportunities, and transparent appraisal systems, employees stay engaged and informed.



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