EpicVAULT™ FAQs
CoverVault™
What is CoverVault™?
CoverVault™ is an insurance cover verification software designed to authenticate insurance policies, detect fraud, and prevent duplicate cover notes for insurers, brokers, and other stakeholders.
Who can use CoverVault™?
It is built for insurers, insurance intermediaries, brokers, and regulatory bodies involved in issuing and verifying insurance policies.
How does CoverVault™ help prevent fraud?
It uses advanced verification checks (e.g., certificate numbers, VIN/chassis numbers) and duplicate detection to stop fake or replicated insurance documents.
What details can CoverVault™ verify?
It checks:
- Certificate & Cover Note Numbers
- Chassis & Engine Numbers (VIN)
- Insurance history & gaps
- Duplicate cover detection
How does duplicate detection work?
The system flags replicated VINs or policy numbers, preventing multiple active covers for the same asset.
Can CoverVault™ detect gaps in insurance coverage?
Yes, it tracks historical insurance data to identify lapses in coverage.
What fraud risks does CoverVault™ mitigate?
- Fake certificates/cover notes
- Duplicate policies for the same vehicle
- Altered or forged documents
Can third parties (e.g., law enforcement) access CoverVault™?
Yes, it offers customizable access levels for brokers, regulators, or other authorized entities.
Does CoverVault™ provide claim history insights?
Yes, it helps assess past claims linked to a vehicle to evaluate insurable risks.
What industries benefit most from CoverVault™?
Primarily auto insurance, but adaptable to other sectors needing policy verification.
How does CoverVault™ save costs?
By reducing fraudulent claims and eliminating manual verification inefficiencies.
Why is detecting duplicate covers important?
Prevents double payouts on claims and maintains accurate policy records.
Can CoverVault™ improve customer trust?
Yes, by ensuring transparent, fraud-free policies for legitimate clients.
Still have a question?
Get in touch with us for more information or detailed answers to your inquiries, whether Sales, Maintenance or Support related.