EpicVAULT™ FAQs
CoverVault™
- What is CoverVault™?- CoverVault™ is an insurance cover verification software designed to authenticate insurance policies, detect fraud, and prevent duplicate cover notes for insurers, brokers, and other stakeholders. 
- Who can use CoverVault™?- It is built for insurers, insurance intermediaries, brokers, and regulatory bodies involved in issuing and verifying insurance policies. 
- How does CoverVault™ help prevent fraud?- It uses advanced verification checks (e.g., certificate numbers, VIN/chassis numbers) and duplicate detection to stop fake or replicated insurance documents. 
- What details can CoverVault™ verify?- It checks: - Certificate & Cover Note Numbers
- Chassis & Engine Numbers (VIN)
- Insurance history & gaps
- Duplicate cover detection
 
- How does duplicate detection work?- The system flags replicated VINs or policy numbers, preventing multiple active covers for the same asset. 
- Can CoverVault™ detect gaps in insurance coverage?- Yes, it tracks historical insurance data to identify lapses in coverage. 
- What fraud risks does CoverVault™ mitigate?- Fake certificates/cover notes
- Duplicate policies for the same vehicle
- Altered or forged documents
 
- Can third parties (e.g., law enforcement) access CoverVault™?- Yes, it offers customizable access levels for brokers, regulators, or other authorized entities. 
- Does CoverVault™ provide claim history insights?- Yes, it helps assess past claims linked to a vehicle to evaluate insurable risks. 
- What industries benefit most from CoverVault™?- Primarily auto insurance, but adaptable to other sectors needing policy verification. 
- How does CoverVault™ save costs?- By reducing fraudulent claims and eliminating manual verification inefficiencies. 
- Why is detecting duplicate covers important?- Prevents double payouts on claims and maintains accurate policy records. 
- Can CoverVault™ improve customer trust?- Yes, by ensuring transparent, fraud-free policies for legitimate clients. 
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