EpicVAULT™ FAQs

CoverVault™

  • What is CoverVault™?

    CoverVault™ is an insurance cover verification software designed to authenticate insurance policies, detect fraud, and prevent duplicate cover notes for insurers, brokers, and other stakeholders.





  • Who can use CoverVault™?

    It is built for insurers, insurance intermediaries, brokers, and regulatory bodies involved in issuing and verifying insurance policies.





  • How does CoverVault™ help prevent fraud?

    It uses advanced verification checks (e.g., certificate numbers, VIN/chassis numbers) and duplicate detection to stop fake or replicated insurance documents.





  • What details can CoverVault™ verify?

    It checks:

    • Certificate & Cover Note Numbers
    • Chassis & Engine Numbers (VIN)
    • Insurance history & gaps
    • Duplicate cover detection



  • How does duplicate detection work?

    The system flags replicated VINs or policy numbers, preventing multiple active covers for the same asset.



  • Can CoverVault™ detect gaps in insurance coverage?

    Yes, it tracks historical insurance data to identify lapses in coverage.







  • What fraud risks does CoverVault™ mitigate?

    • Fake certificates/cover notes
    • Duplicate policies for the same vehicle
    • Altered or forged documents

  • Can third parties (e.g., law enforcement) access CoverVault™?

    Yes, it offers customizable access levels for brokers, regulators, or other authorized entities.



  • Does CoverVault™ provide claim history insights?

    Yes, it helps assess past claims linked to a vehicle to evaluate insurable risks.







  • What industries benefit most from CoverVault™?

    Primarily auto insurance, but adaptable to other sectors needing policy verification.





  • How does CoverVault™ save costs?

    By reducing fraudulent claims and eliminating manual verification inefficiencies.





  • Why is detecting duplicate covers important?

    Prevents double payouts on claims and maintains accurate policy records.





  • Can CoverVault™ improve customer trust?

    Yes, by ensuring transparent, fraud-free policies for legitimate clients.





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