Epic Software Development FAQs

Explore our comprehensive FAQ section to find answers to your queries about our EPIC solutions and services. Whether you're interested in our software offerings or need support for your IT needs, we have you covered.

  • Q1. What software development services does Epic offer?

    We specialize in custom software development, including:

    • Cloud-based insurance report generation
    • Enterprise Application Software (EAS)
    • Desktop applications
    • Workflow automation tools

  • Q2. Do you only work with insurance companies?

    No—while we have deep expertise in insurance reporting, we develop software for any industry, tailored to unique business needs.



  • Q3. What makes Epic different from off-the-shelf software?

    We build 100% customized solutions that match your workflows, eliminating inefficiencies of generic software.



  • Q4. How do you ensure the software meets our needs?

    We follow a collaborative process:


    Requirement analysis – Understand your workflows.

    • Tailored design – Build prototypes for feedback.
    • Agile development – Iterate with your team.
    • Testing & deployment – Ensure seamless integration.

  • Q5. Can you automate our manual processes?

    Yes! We identify repetitive tasks (e.g., data entry, report generation) and automate them to boost productivity.





  • Q6. Do you work with existing systems?

    Absolutely—we integrate new software with legacy systems, databases, or third-party tools (e.g., CRM, ERP).





  • Q7. What are the benefits of cloud-based insurance reports?

    • Real-time data access from anywhere.
    • Scalability for growing demand.
    • Automated compliance with regulatory standards.


  • Q8. Can you migrate our existing reports to the cloud?

    Yes—we securely transition on-premise reports to cloud platforms (e.g., AWS, Azure) with minimal disruption.





  • Q9. How do you ensure data security in cloud reports?

    We implement encryption, role-based access, and audit logs to meet HIPAA/GDPR requirements.





  • Q10. Is custom software more expensive than off-the-shelf?is client data in EpicASSURE™?

    Initially, it may cost more, but long-term savings come from:

    • No unused features (pay only for what you need).
    • Higher efficiency (reduced labor costs).
    • Lower maintenance (no workarounds for mismatched software).


  • Q11. What’s the pricing model?

    Options include:

    • Fixed-price projects (for defined scope).
    • Time-and-materials (for flexible needs).

  • Q12. Do you provide post-launch support?

    Yes! We offer bug fixes, updates, and scaling support to ensure your software evolves with your business.



  • Q13. How do you handle software updates?

    We provide continuous upgrades (security patches, feature enhancements) based on your needs.



  • Q14. How long does development take?

    Timelines vary by project, but we deliver MVP (Minimum Viable Product) in 3–6 months for most cases.



  • Q15. What’s the first step to working with Epic?

    Contact us for a free consultation—we’ll outline your requirements, budget, and roadmap.



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