EpicFINANCE™

What is EpicFinance™?

EpicFinance™ is EPIC Technologies’ dedicated premium financing and receivables management platform for the insurance industry. Designed specifically for insurers, brokers, and affiliated premium financing entities, EpicFinance™ automates the entire premium financing lifecycle from agreement creation to collections, notifications, reporting, and compliance while seamlessly integrating with Epic’s core insurance solutions such as EpicASSURE™ via EpicBridge™.

EpicFinance™ enables organisations to offer flexible payment plans to customers while maintaining tight financial control, regulatory separation, and minimal operational touchpoints.

Who is EpicFinance™ for?

 EpicFinance™ is built for:

• Insurance Companies offering premium financing options to policyholders
• Insurance Brokers & Agents processing financed policies at point of sale
• Premium Finance Companies / Money Lenders administering receivables and collections
• Insurance Groups requiring clean separation between underwriting and finance
  

Key Capabilities

Premium Financing, Purpose‑Built for Insurance

• Supports premium finance loan structures (deposit + financed balance)
• Handles interest, payment schedules, terms, and late fees
• Manages multiple policies under a single agreement
• Designed specifically for insurance premium financing (not generic consumer loans)

Security, Access & Compliance

EpicFinance™ is secured with strong authentication controls, including optional two‑factor authentication. Role‑based permissions ensure that only authorized users can approve agreements or adjust interest rates, while maintaining clear separation between underwriting systems and premium finance operations. The platform is designed to meet regulatory, security, and data protection requirements applicable to financial institutions.

Capabilities & Features

Seamless Integration with Underwriter (Epic Bridge)

EpicFinance™ integrates seamlessly with the Underwriter system through Epic Bridge, pulling client and policy data directly from the source to eliminate re‑keying and duplication. Premium finance agreements can be initiated either directly within Underwriter or inside EpicFinance™, with all relevant data populated automatically. This approach ensures a single, connected workflow across insurers, brokers, and premium finance entities.

Agreement Creation & Approval Workflow

EpicFinance™ allows users to create finance agreements with configurable interest rates, payment frequencies, and loan durations, ensuring flexibility for different customer profiles. Payment schedules are generated automatically, and agreements can be printed or emailed, with all supporting documentation including signed and scanned forms attached to each record. Rule‑based approval controls enable straight‑through processing for low‑value agreements while routing higher‑value agreements for mandatory review.

Receipting & Payment Processing

The platform supports multiple payment methods, including cash, card, bank deposits through bulk imports, and online payments. EpicFinance™ can generate a single consolidated receipt covering multiple agreements, which can be printed or emailed directly from the system. Flexible receipting options support direct cashier entry, bank file imports, and online payment portals to simplify reconciliation.

Automated Collections & Delinquency Management

EpicFinance™ includes built‑in delinquency rules designed specifically for premium financing, automating reminders and escalations based on defined timelines. The system automatically calculates late fees, proration on cancellation, and outstanding balances as agreements progress. Rescinding, cancellation, and agreement closure are fully supported, with notifications routed according to predefined business rules.

Notifications & Customer Communication

Automated SMS and email notifications keep customers informed before payments fall due and after they become overdue. Configurable escalation rules help collections teams stay proactive while significantly reducing manual follow‑up. Where required, EpicFinance™ can integrate with external communication channels such as WhatsApp through secure system bridges.

Dashboards, Analytics & Reporting

Real‑time dashboards provide visibility into agreements awaiting approval, overdue and past‑due accounts, and overall portfolio performance. EpicFinance™ offers both standard and customizable reports covering agreement details, payment schedules, interest, late fees, and outstanding balances. Reports can be generated on demand to support daily operations or month‑end reporting requirements.